Unable To Import An E2B R2 XML File For A New Enterprise - No Primary Receive Agency Configured Error (Doc ID 2687839.1)

Last updated on JULY 13, 2023

Applies to:

Symptoms

Unable to import an E2B R2 XML file for a new Enterprise created in Argus Safety 8.2.1

Same file imports into another enterprise which existed prior to the upgrade without problems.

The exact same Agency Details exist in both enterprises via Argus Console > Code Lists > Argus > Reporting Destination > [EDI] Tab

Error in import logs shows:

"no primary receive agency configured" warning is received but Agency is configured correctly and none of the known causes in below notes apply:

E2B import error "No primary receive agency is configured"(Doc ID 1616084.1)
Use Of Primary Receive Agency From EDI For Reporting Destination(Doc ID 2381720.1)
E2B Import Failure-No primary receive agency is configured(Doc ID 1521503.1)
How are the following fields mapped to the database used for Oracle Argus Safety?: Primary Receive Agency and User Type(Doc ID 1501391.1)
No Primary Receive Agency Is Configured For The Message Warning on Importing E2B file(Doc ID 2048922.1)

Changes

Cause

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