My Oracle Support Banner

Unable To Enter Reads After Validating The Meter (Doc ID 2688016.1)

Last updated on JULY 14, 2020

Applies to:

Oracle Utilities Mobile Workforce Management - Version 2.3.0.3.0 to 2.3.0.3.0 [Release 2.3]
Information in this document applies to any platform.

Symptoms

If a crew attempts to enter a read before validating the meter, they will be unable to enter the reads even after validating the meter. The issue will persist until they leave the activity, returning to the task list, and finally reentering the activity and validating the meter before attempting to enter a read.

The crew should always be able to enter a read if they have validated a meter.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.