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File Watcher is not Detecting the Files Places under Watched Folder (Doc ID 2688534.1)

Last updated on JULY 08, 2020

Applies to:

Oracle Health Sciences Data Management Workbench - Version 2.4.8.4 and later
Information in this document applies to any platform.

Symptoms

On Oracle Health Sciences Data Management Workbench (DMW) 2.4.8.4 version,

ACTUAL BEHAVIOR
---------------
After a maintenance window, DMW File Watcher is not detecting the files placed under Watched Folder.

EXPECTED BEHAVIOR
-----------------------
It would be expected that the files placed under the watched folder to be detected and processed by File Watcher.

STEPS
-----------------------
The issue can be reproduced with the following steps:
1. For an already defined File Watcher, place an input file under the configured Watched Folder.

2. From study Watcher Configuration tab, enter the new file specifications.

3. Verify if the file is detected by the File Watcher under "Detected Files" tab.

Cause

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In this Document
Symptoms
Cause
Solution


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