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File Management System, Upload Screen Issue (Doc ID 2689265.1)

Last updated on JULY 14, 2020

Applies to:

Oracle Financial Services Revenue Management and Billing - Version 2.9.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On RMB v2.9.0.0.0, File Management System | Upload Screen Issue:

ACTUAL BEHAVIOR
----------------------------
Progress Bar run infinite time and one download popup comes up.
Log shows some error with a Script Id.
- ERROR (ServiceScriptDispatcher) Failure in script : Script_Id(C1-ParChList)

EXPECTED BEHAVIOR
---------------------------------
Files should get uploaded into Target Folder.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Go To Admin Menu -> F -> File Management System.
2. Click on Upload Button of Any Folder.
3. Select File.
4. Click on “Upload” button.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot upload a file via this UI.

Cause

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In this Document
Symptoms
Cause
Solution
References


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