My Oracle Support Banner

High CPU Utilization of OCOMC Server (Doc ID 2689431.1)

Last updated on JULY 11, 2020

Applies to:

Oracle Communications Offline Mediation Controller - Version 12.0.0.2.0 and later
Information in this document applies to any platform.

Symptoms

Installed 4 instances of Oracle Communication Offline Mediation Controller(OCOMC) in a single Linux server and started all 4 instances but cpu utilization shows more than 80% of usages.  Followings are the error message from the logs.


STEPS
-----------------------

The issue can be reproduced at will with the following steps:

1. Install 4 instances of OCOMC in single Linux host,

2. Keep the Network Accounting Records( NAR) backup files and input Call Details Records(CDR's) files for processing in the respective directories (input)

3. Start all four instances of OCOMC and check with unix top command output to see more than 80% of cpu usages.


Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.