Installer Hangs on "Configuring: JMASTER" Screen. StringIndexOutOfBoundsException: String index out of range: -3
(Doc ID 2690341.1)
Last updated on JULY 20, 2020
Applies to:Oracle Communications MetaSolv Solution - Version 6.3.0 and later
Information in this document applies to any platform.
When attempting to install the software on the PRODUCTION server, the installer (MSS.R6_3_0.b940_AppServerInstaller.jar) hangs on the "Configuring: JMASTER" screen for several hours. It never completes or copies any files on the server. The progress meter on the installer screen appears to be around 90% complete.
Image of installer hanging at JMASTER step
Error in installerlog.log
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!
In this Document