Open to Supplier Declarations Using Customer Workflows Are Moved to Inactive Requests for the Supplier User
(Doc ID 2691034.1)
Last updated on JULY 23, 2020
Applies to:Oracle Agile PLM Framework - Version 184.108.40.206 and later
Information in this document applies to any platform.
The declaration in status Open to Supplier is shown under Inactive Requests in Supplier account , when the Declaration is using a custom workflow and not Default Declarations workflow.
The Declaration should be displayed under open requests and also under Due today or Due tomorrow appropriately
The issue can be reproduced at will with the following steps:
Log in as Compliance Manager
1.Create a new Substance Declaration workflow and supplier - testsupplier
2. Add Item to Declaration and substances to the item
3. Add Specification in the Declaration
4. Calculate the Compliance from Declarations
5. Move the Declaration to Open to Supplier
Log in as Supplier User testsupplier
Result:The Declaration is seen in inactive request and also not seen under Due today or Due tomorrow which is incorrect
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