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Open to Supplier Declarations Using Customer Workflows Are Moved to Inactive Requests for the Supplier User (Doc ID 2691034.1)

Last updated on JULY 23, 2020

Applies to:

Oracle Agile PLM Framework - Version 9.3.4.0 and later
Information in this document applies to any platform.

Symptoms


The declaration in status Open to Supplier is shown under Inactive Requests in Supplier account , when the Declaration is using a custom workflow and  not Default Declarations workflow.


EXPECTED BEHAVIOR

The Declaration should be displayed under open requests and also under Due today or Due tomorrow appropriately


STEPS

The issue can be reproduced at will with the following steps:


Log in as Compliance Manager
1.Create a new Substance Declaration workflow and supplier - testsupplier
2. Add Item to Declaration and substances to the item
3. Add Specification in the Declaration
4. Calculate the Compliance from Declarations
5. Move the Declaration to Open to Supplier

Log in as Supplier User testsupplier
Result:The Declaration is seen in inactive request and also not seen under Due today or Due tomorrow which is incorrect


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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