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NMS Weather Adapter Getting HTTP Errors 500 and 503 From NOAA Servers (Doc ID 2691273.1)

Last updated on JULY 15, 2020

Applies to:

Oracle Utilities Network Management System - Version 2.4.0.0.0 and later
Oracle Network Management for Utilities - DMS - Version 2.4.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 2.4.0.0.0 version, NMS Infrastructure

NMS Weather Adapter Getting HTTP Errors 500 and 503 From NOAA Servers

Customer noticed a number of HTTP Errors in the weather adapter log.

HTTP Error 500: Internal Server Error
Unable to establish connection with NOAA.
The adapter will try again after 30 seconds...

HTTP Error 503: Service Unavailable
Unable to establish connection with NOAA.
The adapter will try again after 30 seconds...



The issue can be reproduced at will with the following steps:
1. Run "product_weatherDataAdapter.py -v -weekly"
2. Observe the timeouts


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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