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Orders Are Pending in SARM After Installing Cartridge (Doc ID 2691493.1)

Last updated on MARCH 12, 2021

Applies to:

Oracle Communications ASAP - Version 7.3.0.0.0 and later
Information in this document applies to any platform.

Symptoms

Orders are not progressing in ASAP, going into pending state.

SARM log

Jul  1 09:39:10 2020: ASAP System Event: WOINPROC
28 WO(s) in Progress on Average 2:00:00 Hours

 

NEP diag

>> 112709.489:16:SHUT:System Event             :169 :sys_if/libasccomm/socket_if.c
Application <NEP> Terminating Due to SYS_TERM Event
Error: JNEP connection failed for host (ASAP_UTILITY). Check if JNEP is up and running.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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