Report Type Value In General Tab Changed After E2B Follow-up Acceptance Even If Not Selected For Update (Doc ID 2691495.1)

Last updated on JULY 13, 2023

Applies to:

Symptoms

Report type value in General tab is getting changed after the Follow-up E2B acceptance, even if this value is de-selected in E2B Difference Report

Steps to Reproduce:

• [Argus Console]
  
• [Code Lists]
  
• Argus
  
• Report Type
  
• Add value 'Report Type A' with E2B Code = 2
  
• Add value 'Report Type B' with E2B Code = 2
  
• Save.

• Now we have a number of potential matches on import for E2B Code = 2
  
  
• Thus add a default Report Type for E2B Code Value of '2' via
• [Argus Console]
  
• [System Configuration]
  
• Interchange Mapping
  
• ICSR Codes Translation:
  
  
  
  
  
• On import (per above) it should default to Decoded value of 'Report Type A' REPORTTYPE=2 for all profiles.
  
  
• Initial Case Exists
  
• This case has Report Type as 'Report Type B' as selected by user:

• Import a FU for this case with import tag below
  
  
  <reporttype>2</reporttype>
  
  
  
• [Reports]
  
• [ICSR Pending]
  
• Locate the FU import
  
• Right Click [Duplicate Search]

• Find a match on initial case
  
• [View Difference]
  

• De-Select all options
  
• Confirm that [A.1.4] REPORTTYPE is de-selected
  
• Click on [Accept Followup]
  
• Enter password and notes
  
• Import warnings appear, click on [Close]
  
• Case  is updated successfully.
  
• Click [OK]
  
• Open Case
  
• Report Type has been updated to 'Report Type A' per the ICSR Codes Translation preferred value
  
  
• This should not be updated when all data is de-selected in difference report before acceptance.
  
  

Changes

Cause

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