Error "An unexpected problem occurred while opening the file. The file may be damaged. Try using a backup copy." When Opening MSP XML Exported From P6
(Doc ID 2691535.1)
Last updated on JULY 21, 2020
Applies to:Primavera P6 Enterprise Project Portfolio Management - Version 126.96.36.199 and later
Primavera P6 Professional Project Management - Version 188.8.131.52 and later
Information in this document applies to any platform.
When attempting to open the MSP XML exported from P6,
the following error occurs.
"An unexpected problem occurred while opening the file. The file may be damaged. Try using a backup copy.".
The issue can be reproduced at will with the following steps:
1. Log on P6 Professional and open a project.
2. Export the project to Microsoft Project XML. (File -> Export... -> Microsoft Project XML).
3. The project is exported successfully.
4. Open the exported MSP XML in Microsoft Project application.
5. It fails with above error.
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