ReIM Does Not Revert Debit Memo For Invoice While Unmatching
(Doc ID 2691545.1)
Last updated on JULY 21, 2020
Applies to:
Oracle Retail Invoice Matching - Version 16.0.1 and laterInformation in this document applies to any platform.
Symptoms
Debit Memo (DM) generated by voiding a Credit Note Request (CNR) remain in APPRVE status when the respective invoice was unmatched.
Steps to Recreate:
- Ensure that IM_SUPPLIER_OPTIONS.SEND_DEBIT_MEMO = 'L'.
- Create a Purchase Order (PO) and receive it fully.
- Create an invoice with cost/quantity discrepancy.
- Resolve the discrepancy using CBQ reason code.
- Run reimrollup batch which generates a Credit Note Request (CNR).
- Ensure that Vdate is past the Due Date of CNR.
- Run reimposting batch which voids CNR and generates a Debit Memo (DM) in APPRVE status.
- Unmatch the invoice.
- Notice that the status of invoice moved to URMTCH.
- Also, notice that the status of CNR moved to DELETE where as status of DM remain in APPRVE.
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |