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Receives 'Call To Save Object Failed."ClientDcl" Modified By Another User Or Process' Message During Address Deletion (Doc ID 2691737.1)

Last updated on JULY 20, 2020

Applies to:

Oracle Insurance Policy Administration J2EE - Version 11.2.0.16 and later
Information in this document applies to any platform.

Symptoms

On : 11.2.0.16 version, General

When attempting to to delete an address, the following message is reported on the Client Address Screen:
It seems to be an issue whenever having one mailing address and one application address.
Whenever there is only one mailing address / application address and a bank draft address, then the user is able to delete the mailing or application address.


ERROR
-----------------------
Caused by: com.adminserver.utl.exception.ConcurrencyExceptionUtl: Call to save object failed. "ClientDcl" modified by another user or process.
at com.adminserver.pas.dal.PersistenceCoordinatorDal.updateClientVersion(PersistenceCoordinatorDal.java:2451)
at com.adminserver.pas.dal.PersistenceCoordinatorDal.storeDefaultAddressRole(PersistenceCoordinatorDal.java:2055)
... 86 more



STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Go to Policy.
2. Click on Roles.
3. Click on Go To Client for the owner.
4. Click on Application Address.
5. Try and delete the Application Address by clicking on Trash Can.


Cause

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In this Document
Symptoms
Cause
Solution
References


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