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While Creating an Inventory Adjustment, Adding a Note and Saving Is Creating a User Lock Error (Doc ID 2691940.1)

Last updated on JULY 27, 2020

Applies to:

Oracle Retail Store Inventory Management - Version 16.0.2 and later
Information in this document applies to any platform.

Symptoms

While the user is creating an inventory adjustment if they at any point create a note and select save the inventory adjustment is then locked with a user notification pop up.

Error:
Lock has been taken over by another user.


The issue can be reproduced with the following steps:
1. Go to Inventory Adjustment.
2. Create.
3. Select Stock in and Add Item. 100350041> quantity 50.
4. Go to Notes. Add note 'test #2'.
5. Apply.
6. Save.
7. Select Stock in and Add Item. 100025012> quantity 50.
8. Press Confirm. The error is faced.

Changes

 

Cause

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