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Billing Care: Export Bill And Payments (summaries And Details) Into Spreadsheets - Incorrect Data (Doc ID 2693247.1)

Last updated on JULY 28, 2020

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.5.0.19.0 and later
Information in this document applies to any platform.

Goal

On : 7.5.0.19.0 version, Customer Care


When trying to explore the Exports bill and payments into spreadsheet feature in Billing Care. User could see that the exported file has the below junk characters added. Can you please help us in understanding if there is an issue with the feature or there is some configurations you need to do to enable proper exporting of data:


 
 

Solution

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Goal
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