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ReSA User With Correct Inquiry Duties Assigned is not Able to Download the Templates (Doc ID 2693271.1)

Last updated on JULY 27, 2020

Applies to:

Oracle Retail Merchandising System - Version 16.0.2 and later
Information in this document applies to any platform.

Symptoms

Unable to download the ReSA templates in spite of having the correct inquiry duties.

Steps to reproduce:
--------------------
1. Assign the below duties to the user.
   a. RESA_ADMINDATA_INQURIY_DUTY.
   b. RESA_GLCROSSREF_INQUIRY_DUTY.
   c. RESA_CURRENCY_ROUNDING_RULES_INQUIRY_DUTY.
2. Login to the ReSA application.
3. Navigate to Foundation Data -> Data Loading ->Download Data.
4. Select Template Type(Administration, Finance Administration). Note the template field is greyed out.

Cause

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In this Document
Symptoms
Cause
Solution
References


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