ReSA User With Correct Inquiry Duties Assigned is not Able to Download the Templates
(Doc ID 2693271.1)
Last updated on JULY 27, 2020
Applies to:
Oracle Retail Merchandising System - Version 16.0.2 and laterInformation in this document applies to any platform.
Symptoms
Unable to download the ReSA templates in spite of having the correct inquiry duties.
Steps to reproduce:
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1. Assign the below duties to the user.
a. RESA_ADMINDATA_INQURIY_DUTY.
b. RESA_GLCROSSREF_INQUIRY_DUTY.
c. RESA_CURRENCY_ROUNDING_RULES_INQUIRY_DUTY.
2. Login to the ReSA application.
3. Navigate to Foundation Data -> Data Loading ->Download Data.
4. Select Template Type(Administration, Finance Administration). Note the template field is greyed out.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |