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In Case Summary Page, Closed Date Is Updating To Sysdate And Is Not Updating To Null When Reopened. (Doc ID 2693571.1)

Last updated on JULY 23, 2020

Applies to:

Oracle Financial Services Enterprise Case Management - Version 8.0.7 and later
Information in this document applies to any platform.

Symptoms

Version: 8.0.7

 

When reopen for closed case, Closed date is updating to current date instead of null in kdd_cases table for reopened case therefore in Case Summary Page, Closed Date is shown instead of blank for reopened cases. This is defect.

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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