My Oracle Support Banner

Offset UI Is Not Behaving As Expected (Doc ID 2693768.1)

Last updated on JULY 28, 2020

Applies to:

Oracle Financial Services Revenue Management and Billing - Version 2.5.0.3.0 and later
Information in this document applies to any platform.

Symptoms

On : 2.5.0.3.0 version, ENV - Environment

ACTUAL BEHAVIOR
---------------
Case: An Offset Template whose deffered value is 5000 was created and have taken an Bill whose has 7500 bill segments.
According to process it should go to to DEFFERED PROCESS Bo status but BO status is PROCESSED.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create Debit bill with large number of bill segments like more than 5000.
2. Create Credit bill with one or two segments.
3. Create Offset request with these two bills.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.