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'ORA-12899: value too large for column' Occurs During Item Tickets/Shelf Labels Printing (Doc ID 2694207.1)

Last updated on NOVEMBER 04, 2021

Applies to:

Oracle Retail Store Inventory Management - Version 16.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to print item tickets or shelf labels from SIM PC client, the following error occurs in the sim log.

ERROR
-----------------------


ERROR-78  Time: 5/4/20 9:03 PM  Type: SimServerException   Message: Error executing query statement.
2020-05-05 15:01:06,353 ERROR [[ACTIVE] ExecuteThread: '27' for queue: 'weblogic.kernel.Default (self-tuning)'][o.r.s.s.d.d.ItemTicketOracleDao] Error executing batch statement: insert into TICKET_PRINT (ID, STORE_ID, PRINTER, FORMAT_NAME, TEMPLATE_URL, DOCUMENT_FLAVOR, CREATE_DATE, UPDATE_DATE, STATUS, USER_ID, COPIES, PRINTER_SOURCE, LOCALE) values (?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?)
java.sql.BatchUpdateException: ORA-12899: value too large for column "TICKET_PRINT"."TEMPLATE_URL" (actual: 130, maximum: 128)
        

Steps to Reproduce:


1. Log in on SIM
2. Select the menu print
3. Select Item Ticket
4. On the popup search for shelf label
5. On the results list select a record and click on print

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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