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Tiered Price Break Promotion Does Not Work as Expected due to Incorrect calculator-type="standard" (Doc ID 2694414.1)

Last updated on JULY 27, 2020

Applies to:

Oracle Commerce Platform - Version 11.3.2 and later
Information in this document applies to any platform.

Symptoms

If a tiered price break promotion is created, pricing on items qualified for the promotion does not work as expected, that is, the tiered prices are not reflected based on the number of purchased items. See tiered price at following doc:

https://docs.oracle.com/cd/F25148_01/Platform.11-3-2/ATGCommStoreGuide/html/s0407settingbulkandtieredpricing01.html

Reproducible steps:

The issue can be reproduced with following steps:
1. Create an item discount promotion with Tiered Price Break template with fixed price, and add following two tiered prices:

 
Number of Purchased Items Price
1-5 $20
6+ $18


2. Add 5 of the same product that is qualified for this promotion to cart. Notice the total pirce is $100

3. Add one more of that product to cart. The total price should be $18x6 = $108, but it's $120 instead.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
 Workaround
References


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