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CCB 2.7.0.3 : Hot Key Numbers Not Displayed On Favorite Links Zone On Dashboard (Doc ID 2694651.1)

Last updated on OCTOBER 02, 2022

Applies to:

Oracle Utilities Customer Care and Billing - Version 2.7.0.3.0 and later
Oracle Utilities Framework - Version 4.4.0.2.0 to 4.4.0.2.0 [Release 4.4]
Information in this document applies to any platform.

Symptoms

On : 2.7.0.3.0 version, ENV - Environment

CCB 2.7.0.3 : Hot key numbers not displayed on Favorite Links zone on Dashboard

User have upgraded CCB application from 2.5.0.2 to 2.7.0.3.
In CCB 2.5.0.2 has Hot key numbers for each favourite link and in CCB 2.7.0.3 those are not there.
Our customer is now use to these hot key numbers to access using shortcut keys Ctrl+1,2,3..
Customer want those hot keys in CCB 2.7.0.3.

Is there any way to have Hot key numbers on Favorite Links zone on Dashboard?

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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