My Oracle Support Banner

Logging Off MWM Mobile Does Not Complete The Logoff Process (Doc ID 2694854.1)

Last updated on JULY 28, 2020

Applies to:

Oracle Utilities Mobile Workforce Management - Version 2.3.0.1.0 to 2.3.0.3.0 [Release 2.3]
Information in this document applies to any platform.

Symptoms

Last night a crew shift was ended at 5:00pm, but it hung on the screen where it was finalizing tasks (only 5 or so). It was still like that this morning so the user exited the app. When logged back on (didn’t refresh tag or url), it took the user to the next day’s shift and yesterday’s shift disappeared from the CDI.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.