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PDF Reports Are Not Opened When Executed In Preview Mode. (Doc ID 269586.1)

Last updated on DECEMBER 06, 2019

Applies to:

Oracle Clinical - Version 4.5.1 and later
Information in this document applies to any platform.

Symptoms

Reports executed to Preview with PDF format return a blank page on Internet Explorer (IE)

Print Preview of Graphic Layout Editor returns a blank page.

The following message, which is displayed very quick message and is very hard to read, is displayed when the report is opened:

"This file is damaged but is being repaired"

The client pc is using Acrobat Reader 6.0.1

Cause

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