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RDC Unstable / Slow / Hangs (Doc ID 2696099.1)

Last updated on JULY 30, 2020

Applies to:

Oracle Clinical Remote Data Capture Option - Version 5.2.1 and later
Information in this document applies to any platform.

Symptoms

RDC Application can become unstable / hang and the below symptoms can surface:

1)
Errors that can appear:


2)
The following may also be seen:

  


3)
When the issue surfaces it was observed there were moments of more than 500 hard page faults per second on the RDC Application Server (with a memory use of 60% from 8 GB and less then 50% cpu)

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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