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Threadpoolworker - Cryptography/Padding Exception Error (Doc ID 2696105.1)

Last updated on JULY 24, 2023

Applies to:

Oracle Utilities Work and Asset Management Enterprise Edition - Version 2.2.0.4.0 and later
Information in this document applies to any platform.

Goal

**Examples provided in this article do not represent real life personal/confidential information**

**Disclaimer:** This KM article may include the following abbreviations:

TPW - Threadpoolworker

During startup of TPW, the following error is seen in the threadpoolworker logs:

ERROR (support.context.ContextFactory) This environment's keystore does not match the database's encrypted values. Users will not be able to log in. The proper keystore must be deployed, or, if it is, then ChangeCryptographyKey should be run to generate new values using the current keystore. Refer to the the security guide for more information.
ERROR (common.cryptography.CryptographyInstance) Unexpected GeneralSecurityException
javax.crypto.BadPaddingException: Given final block not properly padded. Such issues can arise if a bad key is used during decryption.
 

Solution

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