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Proxy User Is Not Receiving E-mail Notifications (Doc ID 2696190.1)

Last updated on MARCH 14, 2022

Applies to:

Primavera Unifier - Version 19.12 to 19.12.3.0 [Release 19.12]
Primavera Unifier Cloud Service - Version 19.7 to 19.12.3.0
Information in this document applies to any platform.

Symptoms

On : 19.12.3 version, Unifier Application

User A is Proxy for User B.

User A is creating/processing records for User B and is not receiving the expected system-generated e-mail notifications.


ACTUAL BEHAVIOR
---------------
Proxy Users are not receiving the system-generated e-mail notifications for the tasks they are processing on behalf of another user.

EXPECTED BEHAVIOR
-----------------------
The Proxy User should receive the e-mail notifications when processing tasks on behalf of another user.

Cause

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In this Document
Symptoms
Cause
Solution
References


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