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Selecting 'Show Flow Direction' Produces Null Pointer Error (Doc ID 2696359.1)

Last updated on APRIL 09, 2025

Applies to:

Oracle Utilities Network Management System - Version 2.5.0.0.0 and later
Oracle Network Management for Utilities - DMS - Version 2.4.0.1.0 and later
Information in this document applies to any platform.

Symptoms

On : 2.4.0.1.0 version, Web Workspace

Selecting 'Show Flow Direction' Produces Null Pointer Error

If a user selects the 'Show Flow Direction' option in the viewer a null pointer error is generated and the viewer goes blank.

2020-03-18 07:38:18,767 [pool-4-thread-1] ERROR com.splwg.oms.client.viewer.ViewerCanvasLayerManager: java.lang.NullPointerException
java.lang.NullPointerException: null
at com.splwg.oms.client.util.symbol.DrawConductor.displayArrows(DrawConductor.java:394) ~[nms_client.jar:?]
at com.splwg.oms.client.util.symbol.DrawConductor.draw(DrawConductor.java:364) ~[nms_client.jar:?]
at com.splwg.oms.client.viewer.GuiDevice.paint(GuiDevice.java:644) ~[nms_client.jar:?]
at com.splwg.oms.client.viewer.ViewerCanvasLayerManager.renderMapData(ViewerCanvasLayerManager.java:2876) ~[nms_client.jar:?]
at com.splwg.oms.client.viewer.ViewerCanvasLayerManager.paintLayers(ViewerCanvasLayerManager.java:1404) [nms_client.jar:?]
at com.splwg.oms.client.viewer.ViewerCanvas.screenUpdate(ViewerCanvas.java:2757) [nms_client.jar:?]
at com.splwg.oms.client.viewer.ViewerCanvas.renderMap(ViewerCanvas.java:2737) [nms_client.jar:?]
at com.splwg.oms.client.viewer.ViewerCanvas.access$1200(ViewerCanvas.java:175) [nms_client.jar:?]
at com.splwg.oms.client.viewer.ViewerCanvas$Recalc.run(ViewerCanvas.java:889) [nms_client.jar:?]
at com.splwg.oms.client.util.ClientThreadPool$ContextRunnable.run(ClientThreadPool.java:177) [nms_client.jar:?]
at java.util.concurrent.Executors$RunnableAdapter.call(Unknown Source) [?:1.8.0_241]
at java.util.concurrent.FutureTask.run(Unknown Source) [?:1.8.0_241]
at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source) [?:1.8.0_241]
at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source) [?:1.8.0_241]
at java.lang.Thread.run(Unknown Source) [?:1.8.0_241]


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
 Workaround
References


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