Refresh Users From LDAP Directory Fails with Error "java.lang.String cannot be cast to com .agile.admin.ldap.DirUser" with Insufficient Privilege Error in Application Server Log (Doc ID 2697125.1)

Last updated on JANUARY 24, 2024

Applies to:

Symptoms

Clicking on "Refresh Users from LDAP Directory" from Java Client fails with below error occurs:

Error

java.lang.String cannot be cast to com .agile.admin.ldap.DirUser

Can see below error in Agile Application Server log:

start to update users from ldap.
com.agile.util.exception.CMAppException: Insufficient privilege.
  at com.agile.pc.cmserver.base.BaseService.createObjectByNumber(BaseService.java:1363)
  at com.agile.pc.cmserver.user.UserService.batchCreateUsers(UserService.java:393)
  at com.agile.upgrade.ldap.Migration.doIt(Migration.java:255)
  at com.agile.upgrade.ldap.Migration.updateUsersFromLdap(Migration.java:97)
  at com.agile.pc.cmserver.user.UserService.updateUsersFromLdap(UserService.java:265)
  at com.agile.pc.cmserver.user.UserSessionBean.updateUsersFromLdap(UserSessionBean.java:2034)
  at com.agile.pc.cmserver.user.UserSessionBean_qy39gj_EOImpl.__WL_invoke(Unknown Source)
  at weblogic.ejb.container.internal.SessionRemoteMethodInvoker.invoke(SessionRemoteMethodInvoker.java:32)
  at com.agile.pc.cmserver.user.UserSessionBean_qy39gj_EOImpl.updateUsersFromLdap(Unknown Source)



Steps

The issue can be reproduced at will with the following steps:
1. Log into Java Client
2. Goto Admin tab > Settings > User Settings > Users
3. Click Refresh Users from LDAP Directory
4. Gets error

Changes

Cause

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