Workflow Custom PX Is Not Getting Executed Inside the Scheduled Event PX (Doc ID 2697782.1)

Last updated on AUGUST 10, 2020

Applies to:

Symptoms

Customer configured scheduled event which releases ECO, Workflow based Px is also configured at release status of ECO. But Workflow based PX failing to trigger when scheduled event getting execute and History tab of ECO shows the following error.

ERROR
 
java.lang.NullPointerException


STEPS

The issue can be reproduced at will with the following steps:


        1. Login to Java Client.
        2. Create Event:
            Event Type: Scheduled Event
            Name: APLM32596 Event
            Enabled: Yes
            Frequency: Once a day, Starting at <>, Days all checked
        3. Create Event Handler:
            Type: Java PX
            Name: APLM32596 Event handler
            Enabled: Yes
            Role: All roles
            Event Action: TestCigAutomation936XtendPX
        4. Create Event Subscriber:
            Name: APLM32596 Event Subscriber
            Enabled: Yes
            Event: APLM32596 Event
            Event Handler: APLM32596 Event handler
            Execution Mode: Asynchronous
        5. Go to Data Settings > Process Extensions. Create process extension:
            Name: APLM32596 PX for Workflow
            Type: Internal Custom Action
            Internal Custom Action: HelloJavaPX
            Initiate From: Workflow State
            Roles: All roles
            Enabled: Yes
        6. Go to Workflow Settings > Workflow > Default Change Orders > Status tab > Submitted > Criteria. SetProcess Extensions: APLM32596 PX for Workflow.
        7. Click Enable Triggering Events.
        8. Wait for the Scheduled Event to trigger.
        9. Login to the Web Client.
        10. Search for ITM00002.
        11. Go to Changes tab and open the latest ECO.
        12. Go to Workflow tab of latest ECO. Verify Workflow status is set to Submitted.
        13. Go to History tab.
        14. Verify no APLM32596 PX for Workflow: java.lang.NullPointerException error is shown in Details column of User Defined Action.

Changes

Cause

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