Error When Deleting Supplier Traits Using The Supplier Traits Template (Doc ID 2697933.1)

Last updated on OCTOBER 27, 2020

Applies to:

Symptoms

Error:'Cannot find record to update or delete.' while deleting Supplier Traits using the Supplier Traits template

Steps to recreate:
1. Download the template Supplier Traits.
2. Select the action type Delete in the Action column of the Supplier_Traits and Supplier_Trait_Translations tabs of the Supplier Traits template.
3. Load the edited Supplier Traits template with the Delete action type on both tabs.
4. Review the status of the upload in the Review Status option and then the View Issues button.
5. Review the SUP_TRAITS and SUP_TRAITS_TL tables in the database and, in the case of the Supplier Trait related to the Supplier, review the SUP_TRAITS_MATRIX table

Result:
- SVC_PROCESS_TRACKER.STATUS has value PE with Error:'Cannot find record to update or delete.'
- records are successfully deleted from tables SUP_TRAITS , SUP_TRAITS _TL and SUP_TRAITS_MATRIX

Changes

Cause

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