Resolve Popup Screen Becomes Blank When Trying to Match Unmatched Invoice
(Doc ID 2698129.1)
Last updated on AUGUST 09, 2020
Applies to:Oracle Retail Invoice Matching - Version 16.0.2 and later
Information in this document applies to any platform.
Resolve popup screen becomes blank when trying to match an unmatched invoice.
Steps to Recreate:
- Create a Purchase Order (PO) for two items and receive it fully.
- Create an invoice with quantity discrepancy for one item and cost discrepancy for the other item.
- Resolve quantity and cost discrepancies using RUA and RCA reason codes respectively.
- Unmatch the invoice.
- Try to resolve the discrepancy using the same RUA reason and notice that Resolve popup becomes blank.
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