Cancelled Bill Segments In Recurring Billable Charges
(Doc ID 2699572.1)
Last updated on AUGUST 13, 2020
Applies to:Oracle Financial Services Revenue Management and Billing - Version 126.96.36.199.0 and later
Information in this document applies to any platform.
On : 188.8.131.52.0 version, BI - Billing
Cancelled Bill segments in Recurring Billable Charges
We are working on an upgrade project from ORMB 2.3 to 2.8. Due to billing errors, client has cancelled bill segments in the past but the billable charge is active. In 2.3, cancelled bill segments stayed as cancelled. When we upgraded the system to 2.8, 2.8 system is trying to bill all the cancelled bill segments. We already raised an issue in 2.6 version and there was a algorithm change given to address this issue. I am copying the related SR's here. Can you please provide the Same fix for2.8 version.
Patch : 30230608
Solution given last time : Corrected the logic to generate segments in the C1-BILLSEG algorithm. Added a new soft parameter to the Algorithm which will decide whether to do the Catch up or not.
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