My Oracle Support Banner

No Active Deployment Found When Not All User Groups Of User Are Defined In Deployment Type (Doc ID 2700840.1)

Last updated on AUGUST 20, 2020

Applies to:

Oracle Utilities Mobile Workforce Management - Version 2.3.0.3.0 to 2.3.0.3.0 [Release 2.3]
Information in this document applies to any platform.

Symptoms

On : 2.3.0.3.0 version, Mobile Application

No active deployment found when not all User Groups of User are defined in Deployment Type

Hybrid MCP is now requiring ALL the User Groups on the User record be defined in Deployment Type's User Group.
 
User has both a CM all services read-only and the usual FIELD_SERVICES User Groups on their User.
To date, the Deployment Type has FIELD_SERVICES, without the CM all services. "No deployment found" issue is encountered with this configuration and only worked when added the CM all services User Group in the Deployment Type.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.