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FAQ: Common Pin_setup Errors During BRM 12.0.0 PS3 Installation (Doc ID 2700952.1)

Last updated on NOVEMBER 09, 2023

Applies to:

Oracle Communications Billing and Revenue Management - Version 12.0.0.3.0 and later
Information in this document applies to any platform.

Purpose

To clarify and address the common Errors observed while "pin_setup" script execution during Oracle Communications Billing and Revenue Management (BRM)12.0.0 Patchset3 Installation. It assumes the installer has followed the Installation Guide, successfully executed the install jar file and trying to run the 'pin_setup' script as part of BRM Post-Installation Tasks.

Questions and Answers

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In this Document
Purpose
Questions and Answers
 pin_setup script failed with Error: Unable to update the Portal Base database during execution
 pin_setup script failed with Error: Queue creation failed in the Queue Database
 pin_setup script failed with Error: Testnap failed, indicating that Portal Base is not up
 pin_setup script failed with Error: Note Config object not loaded properly
 pin_setup script failed during partition creation
 pin_setup script failed with Error: Testnap failed with DB side lock for service pcm_client
References


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