JEOPARDY Validation Throwing Error Internal Error: Unknown Rule ID. Please Contact The Support Desk
(Doc ID 2701697.1)
Last updated on SEPTEMBER 06, 2023
Applies to:
Oracle Communications MetaSolv Solution - Version 6.3.0 and laterInformation in this document applies to any platform.
Symptoms
MSS 6.3.0 | ASR 59
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Actual behavior:
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On the Clarification Request Form .While Validation below error is seen
Expected Behavior
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JEOP task should validated without any error or fail with a valid error message .
Steps to produce:
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1. Create an ASR order in MSS.
2. On the Clarification Request Form , Fill the entry in JEOP, save and validate.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |