My Oracle Support Banner

Processandapplyregistrations Does Not Reapply Payments To Periods Based On Current Policy Events (Doc ID 2701857.1)

Last updated on AUGUST 19, 2020

Applies to:

Oracle Health Insurance Enterprise Policy Administration - Version 3.20.1.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 3.20.1.0.0 version, Processing

ACTUAL BEHAVIOR
---------------
Policy Event is converted to mutation
- Process stops here and the mutation is visible on the policy

EXPECTED BEHAVIOR
-----------------------
 When this operation is executed on a policy with a registrations, DPT and has undergone a policy change like End Policy where end date < DPT:
- Policy Events must be converted to mutations
- Recalculate premium based on mutations (using its effective date)
- Process registration
- Apply registrations
- Update the DPT and create applicable system generated registrations for refund

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.