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SOStatus Message Fails With "Quantity Must Be Greater Than Zero" Error (Doc ID 2701875.1)

Last updated on AUGUST 16, 2022

Applies to:

Oracle Retail Store Inventory Management - Version 15.0 and later
Information in this document applies to any platform.

Symptoms

SOStatus Message Fails With "Quantity Must Be Greater Than Zero" Error

ERROR
-----------------------
 SOStatus Message Fails With "Quantity Must Be Greater Than Zero" Error
javax.ejb.EJBException: Exception while processing request: Error from {call RMSSUB_SOSTATUS.CONSUME (?,?,?,?)}: [E] The quantity must be greater than zero

Steps To Recreate:

  1. Create a transfer shipment for store-to-store.
  2. Create a container.
  3. Add articles/Document.
  4. Save the transfer.
  5. Add items to the transfer and save.
  6. Repeat step 6.
  7. Remove one of the items from the transfer and save.
  8. Check that the messages have been created.
  9. Check the transfer quantities in the RMS.
  10. Check the status of messages in the RMS and failed with above error.

Cause

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In this Document
Symptoms
Cause
Solution
References


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