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History Is Not Loading Previously Retrieved Results,Multiquery DataExplorer Zone (Doc ID 2701993.1)

Last updated on OCTOBER 03, 2022

Applies to:

Oracle Utilities Customer Care and Billing - Version 2.6.0.1.0 and later
Information in this document applies to any platform.

Symptoms

On :CCB 2.6.0.1.0 version, ENV - Environment

History is not loading previously retrieved results in Firefox browser.

ACTUAL BEHAVIOR
---------------

When we click on History back button previous search results are not getting displayed but instead page is getting refreshed again.

EXPECTED BEHAVIOR
-----------------------
We want previous search results to be displayed when user clicks on history back button in Firefox browser.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Open control central page.
2. Click on control central search page
3. Choose search by "Account name and address" and enter a name,
4. Click on search result .
5. Click on History back button previous search results are not getting displayed


Changes

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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