History Is Not Loading Previously Retrieved Results,Multiquery DataExplorer Zone
(Doc ID 2701993.1)
Last updated on OCTOBER 03, 2022
Applies to:
Oracle Utilities Customer Care and Billing - Version 2.6.0.1.0 and later Information in this document applies to any platform.
Symptoms
On :CCB 2.6.0.1.0 version, ENV - Environment
History is not loading previously retrieved results in Firefox browser.
ACTUAL BEHAVIOR ---------------
When we click on History back button previous search results are not getting displayed but instead page is getting refreshed again.
EXPECTED BEHAVIOR ----------------------- We want previous search results to be displayed when user clicks on history back button in Firefox browser.
STEPS ----------------------- The issue can be reproduced at will with the following steps: 1. Open control central page. 2. Click on control central search page 3. Choose search by "Account name and address" and enter a name, 4. Click on search result . 5. Click on History back button previous search results are not getting displayed
Changes
Cause
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