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Getting "Field Missing Error" in Write-off Request Approval. (Doc ID 2702179.1)

Last updated on AUGUST 25, 2020

Applies to:

Oracle Financial Services Revenue Management and Billing - Version 2.7.0.1.0 and later
Information in this document applies to any platform.

Symptoms

On : 2.7.0.1.0 version, MICC Transfer to TSC

ACTUAL BEHAVIOR
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Getting "Field Missing Error" in Write-off Request Approval.

Steps to replicate:

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1. Write-off amount needs to be more than threshold Amount for two level of Approval.

2. Add bill as an Entity and confirm Adjustment Type.

3. Submit the Request.

4. First Level Approval. Approve the Write-off request by clicking on Approve button. Make sure that creator ( log-in user) is different than approver ( log-in user ).

5. Second Level Approval.Second level approval will be required if the write-off amount is greater than threshold amount.

6. Click on Approve button. Getting ‘field missing’ error on the pop-up window.

How to resolve this issue?

 

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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