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"Update All Related Events" Incorrectly Reporting "No Related Events Found" (Doc ID 2702206.1)

Last updated on MARCH 12, 2021

Applies to:

Oracle Utilities Network Management System - Version 2.4.0.1.0 to 2.5.0.0.0 [Release 2.4 to 2.5]
Oracle Network Management for Utilities - DMS - Version 2.4.0.1.0 to 2.5.0.0.0 [Release 2.4 to 2.5]
Information in this document applies to any platform.

Symptoms

On : 2.4.0.1.0 version, Web Workspace

"Update All Related Events" seems to ignore any auto-related event.


If you have a group of events that are clearly related, and in condensed view, are displayed together, when you attempt to open the 'Update All Related Events' form, you get the error message.
You can open event details for both events, but you cannot use the 'Update All Related Events' form.

It will give this error:

'No related events found. Use Event Details to update single events.'

Cause

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In this Document
Symptoms
Cause
Solution
References


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