My Oracle Support Banner

A User Assigned With a Project Profile Without the "Add/Edit/Delete issues and Issue Threshholds" Privilege, is Able to View and Press the Available 'Add' Button in the My Issues Portlet on the Personal Workspace Dashboard (Doc ID 2703221.1)

Last updated on SEPTEMBER 04, 2020

Applies to:

Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 19.12 to 19.12.7.0 [Release 19.12]
Primavera P6 Enterprise Project Portfolio Management - Version 19.12 to 19.12.7.0 [Release 19.12]
Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 20.1 to 20.8 [Release 20.1 to 20.8]
Information in this document applies to any platform.

Symptoms

When attempting to create a New Issue record in Personal Workspace dashboard and Save, an error occurs.

ACTUAL BEHAVIOR:

A user with a Profile without the "Add/Edit/Delete issues and Issue Threshholds" privilege assigned, is able to view and press the available 'Add' button in My Issues portlet on the Personal Workspace Dashboard. If the user presses the 'Add' button, a new Issue record is added, but it may sometimes pop up with the below error when saving the change:

"Unable to save changes. Issue name already exists. Enter a unique value".

EXPECTED BEHAVIOR:

The 'Add' button should be greyed out for a user with a profile without the "Add/Edit/Delete issues and Issue Threshholds" privilege assigned.

STEPS:

The issue can be reproduced at will with the following steps:
1. Log into P6 EPPM as a user with a profile without the "Add/Edit/Delete issues and Issue Threshholds" privilege assigned.
2. On Personal Workspace dashboard, the 'Add' button is available.
3. Press the Save button, then above error pops up.
4. The name of New Issue record is not editable.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.