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Error When Starting Insbridge Messenger Service (Doc ID 2703573.1)

Last updated on AUGUST 24, 2020

Applies to:

Oracle Insurance Insbridge Rating and Underwriting - Version 5.0.1 and later
Information in this document applies to any platform.

Symptoms

On : 5.0.1 version, RateManager

When starting the Insbridge Connector Service the Success message in the UI, the following error occurs.

ERROR
-----------------------
But the Task Manager View task button shows 0 tasks and says to ‘Please start the Connector Service’

This error appears in the system out websphere logs:

[8/19/20 17:38:10:235 EDT] 000000bf SharedEJBRunt E WSVR0068E: Attempt to start EnterpriseBean ins.ru.sr.ear#ins.ru.sr.bsn-1.0.0.jar#IBSSTimerService failed with exception: com.ibm.ejs.container.ContainerException: EJB Timer Service not available for TimedObject EJB: com.oracle.ins.ru.sr.bsn.ejb.timer.IBSSTimerServiceBean
at com.ibm.ws.runtime.component.WASEJBRuntimeImpl.setupTimers(WASEJBRuntimeImpl.java:991)
at com.ibm.ws.metadata.ejb.EJBMDOrchestrator.processTimeoutMetaData(EJBMDOrchestrator.java:5462)
at com.ibm.ws.metadata.ejb.EJBMDOrchestrator.finishBMDInitForReferenceContext(EJBMDOrchestrator.java:7845)
at com.ibm.ws.ejbcontainer.runtime.AbstractEJBRuntime.finishBMDInitForReferenceContext(AbstractEJBRuntime.java:1678)
at com.ibm.ws.ejbcontainer.runtime.ComponentNameSpaceConfigurationProviderImpl.getComponentNameSpaceConfiguration(ComponentNameSpaceConfigurationProviderImpl.java:50)

This error is occurring when Stopping the Connector Service:

org.apache.axis2.AxisFault: HTTP ( 500 ) Internal Server Error address

Cause

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In this Document
Symptoms
Cause
Solution


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