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OIG Exchange Trigger Is Failing With Null Pointer Expection (Doc ID 2705159.1)

Last updated on SEPTEMBER 01, 2020

Applies to:

Oracle Health Insurance Enterprise Policy Administration - Version 3.20.2.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 3.20.2.0.0 version, Integration Points

When triggering the custom PREMBILL exchange in OIG, the following error occurs.

ERROR
-----------------------

The status of the exchange is "exchangeStatus": "F"

2020-07-21 13:58:40,182 [ [ACTIVE] ExecuteThread: '32' for queue: 'weblogic.kernel.Default (self-tuning)' ] ERROR com.oracle.healthinsurance.support.exception.handler.OhiExceptionHandlerImpl - Unexpected error occurred
java.lang.NullPointerException: null
at com.oracle.healthinsurance.integration.gateway.impl.taskprocessors.ExchangeNotificationTimeGuardTaskTypeProcessor.logTimeoutMessage(ExchangeNotificationTimeGuardTaskTypeProcessor.java:87)
at com.oracle.healthinsurance.integration.gateway.impl.taskprocessors.ExchangeNotificationTimeGuardTaskTypeProcessor.doTimeGuardCheck(ExchangeNotificationTimeGuardTaskTypeProcessor.java:42)
at com.oracle.healthinsurance.integration.gateway.impl.taskprocessors.AbstractTimeGuardTaskTypeProcessor.doExecute(AbstractTimeGuardTaskTypeProcessor.java:41)
at com.oracle.healthinsurance.taskprocessing.service.taskflow.AbstractTaskTypeProcessor.execute(AbstractTaskTypeProcessor.java:361)
at com.oracle.healthinsurance.taskprocessing.service.taskflow.AbstractTaskTypeProcessor$$FastClassBySpringCGLIB$$50defc72.invoke()
at org.springframework.cglib.proxy.MethodProxy.invoke(MethodProxy.java:218)
at org.springframework.aop.framework.CglibAopProxy$DynamicAdvisedInterceptor.intercept(CglibAopProxy.java:687)
at com.oracle.healthinsurance.integration.gateway.impl.taskprocessors.ExchangeNotificationTimeGuardTaskTypeProcessor$$EnhancerBySpringCGLIB$$94e325a7.execute()
at com.oracle.healthinsurance.taskprocessing.service.taskflow.AbstractTaskTypeProcessor$$FastClassBySpringCGLIB$$50defc72.invoke()
at org.springframework.cglib.proxy.MethodProxy.invoke(MethodProxy.java:218)
at org.springframework.aop.framework.CglibAopProxy$CglibMethodInvocation.invokeJoinpoint(CglibAopProxy.java:752)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:163)
at com.oracle.healthinsurance.support.exception.handler.ExceptionHandlerInterceptor.handleInvocationWithSurroundingTryCatch(ExceptionHandlerInterceptor.java:60)
at com.oracle.healthinsurance.support.exception.handler.ExceptionHandlerInterceptor.invoke(ExceptionHandlerInterceptor.java:47)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:186)
at org.springframework.aop.framework.CglibAopProxy$DynamicAdvisedInterceptor.intercept(CglibAopProxy.java:691)
at com.oracle.healthinsurance.integration.gateway.impl.taskprocessors.ExchangeNotificationTimeGuardTaskTypeProcessor$$EnhancerBySpringCGLIB$$61e81441.execute()
at com.oracle.healthinsurance.taskprocessing.service.internal.components.TaskProcessorImpl.processNoExceptionHandling(TaskProcessorImpl.java:52)
at com.oracle.healthinsurance.taskprocessing.service.internal.components.TaskFlowProcessorImpl.executeTaskProcessor(TaskFlowProcessorImpl.java:138)
at com.oracle.healthinsurance.taskprocessing.service.internal.components.TaskFlowProcessorImpl.processTaskFlow(TaskFlowProcessorImpl.java:79)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:498)
at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:343)
at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:205)
at com.sun.proxy.$Proxy354.processTaskFlow(Unknown Source)
at com.oracle.healthinsurance.taskprocessing.service.taskflow.AbstractTaskRunnable.runTaskFlowProcessor(AbstractTaskRunnable.java:33)
at com.oracle.healthinsurance.taskprocessing.service.internal.components.commonj.TaskRunnableCommonj.run(TaskRunnableCommonj.java:35)
at weblogic.work.commonj.CommonjWorkManagerImpl$WorkWithListener.run(CommonjWorkManagerImpl.java:240)

Cause

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In this Document
Symptoms
Cause
Solution
References


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