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After Deleting Customer List Values in Java Client, Users See Error in the Web Client Home Page as "Application Error: This feature did not perform as expected" (Doc ID 2705366.1)

Last updated on NOVEMBER 25, 2021

Applies to:

Oracle Agile Product Collaboration - Version 9.3.6.0 and later
Information in this document applies to any platform.

Symptoms

On : 9.3.6.0 version, Web client (PC)


ERROR
Application Error This feature did not perform as expected after deleting Customer List

STEPS

The issue can be reproduced at will with the following steps:
1. Log into Agile Java Client as admin
2. Click on Admin Tab > Lists
3. Bring up Customer's List
4. Delete Out Of the Box Customer List Values
5. Launch the Agile Web Client
6. Log into Agile Web Client

Close Button

Click on Close Button

The WebClient opens & the users see the following error in the home page:
Application Error This feature did not perform as expected. Please contact your Agile Administrator.

The user is able to work but all the Home Page Dash Board is gone.
 

Cause

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In this Document
Symptoms
Cause
Solution
References


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