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LDAP Users Fails to Log into Agile Even Though the Users are Listed Under Users and User Groups tab of WebLogic Admin Console (Doc ID 2706216.1)

Last updated on AUGUST 31, 2020

Applies to:

Oracle Agile PLM Framework - Version 9.3.5.0 and later
Information in this document applies to any platform.

Symptoms

LDAP users fails to login to Agile with below error:
 

Error

Invalid user ID or password.

What is Working

LDAP users can be found under WebLogic admin console > agileDomain > Security Realms > AgileRealm > Providers > User and Groups > Users tab.
LDAP users can be previewed from Java Client LDAP Preview screen and successfully sync to Agile.
User can be authenticated through the same LDAP password when logging into other application integrated to LDAP.




Steps

The issue can be reproduced at will with the following steps:

  1. Access to Web Client
  2. Login with LDAP username and password
  3. Gets error



 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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