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Unable To Add/Remove Approvers At CCB Status For A Particular User (Doc ID 2707435.1)

Last updated on JULY 21, 2021

Applies to:

Oracle Agile Product Portfolio Management - Version 9.3.6.0 and later
Information in this document applies to any platform.

Symptoms

Unable to Add/Remove Approvers at ccb for a particular user.

User was able to add/remove approver at ccb stage previously. 
Recently user was not able to add/remove approver at ccb status.

Steps to reproduce the issue:
1. Access Web Client as the problem user
2. Search for Change Order that is in CCB status
3. Click on Workflow Tab
4. Workflow Shows Pending --> CCB
5. Approver Popup will display
6. Reviewer Attribute has populated names that are greyed out as well as the Rolex pallet icon
7. Has no access to change the Reviewers

Changes

No changes were made to the roles or usergroup since our implementation.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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