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C2M Creating Usage Exceptions For ‘End Date Beyond Usage Date’ For System Estimates. (Doc ID 2707583.1)

Last updated on SEPTEMBER 03, 2020

Applies to:

Oracle Utilities Customer to Meter Base - Version 2.6.0.1.0 and later
Information in this document applies to any platform.

Symptoms

**Examples provided in this article do not represent real life personal/confidential information. Please use proper values to your business.**
**Disclaimer:** This KM article may include the following abbreviations:

C2M - Oracle Utilities Customer To Meter and Advanced Meter Solutions
MDM - Oracle Utilities Meter Data Management
DST - Daylight saving time

 On : 2.6.0.1.0 version, Meter Data Management

ACTUAL BEHAVIOR
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C2M creating Usage exceptions for ‘End date beyond usage date’ for system estimates.

Exception/To Do is created – “End dates not aligned for those linked beyond the usage end date”.


STEPS
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The issue can be reproduced with the following steps:

1.Bill is initially created - there is no read. Scalar usage cut-off date is 5/27/20 23:59:59.
2.Bill is allowed to estimate
3.Estimated read is at 5/27/20 1:00:00 EDT.
4.Exception/To Do is created "End dates not aligned for those linked beyond the usage end date".

Issue only happens when the bill is over the daylight savings change period.

Cause

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In this Document
Symptoms
Cause
Solution
References


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