R3 Files Getting Stuck During Bulk Import In Interchange Server In 8.2.1 (Doc ID 2707866.1)

Last updated on JULY 13, 2023

Applies to:

Symptoms

R3 Files getting stuck during bulk import in interchange server in 8.2.1


Steps to Repeat:

1. Drop 200 E2b R3 Files into Incoming Folder

2. Observe that E2b Import process process 30-40 files and goes into hung state

The following error is listed in the Event Viewer on the Interchange Server:

Faulting application name: E2BReceive.exe, version: 8.2.1.0, time stamp: 0x5d66f423
Faulting module name: KERNELBASE.dll, version: 6.3.9600.19724, time stamp: 0x5ec5262a
Exception code: 0xc0000005
Fault offset: 0x0000000000007afc
Faulting process id: 0x1890
Faulting application start time: 0x01d65ed368464c68
Faulting application path: D:\Program Files\Oracle\Argus\InterchangeService\E2BReceive.exe
Faulting module path: C:\Windows\system32\KERNELBASE.dll
Report Id: a9460190-cac6-11ea-8139-005056a236d8
Faulting package full name:
Faulting package-relative application ID:

--------

Application: E2BReceive.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.AccessViolationException
at Oracle.DataAccess.Client.OpsCon.Close(IntPtr ByRef, IntPtr ByRef, Oracle.DataAccess.Client.OpoConValCtx*, Oracle.DataAccess.Client.OpoConRefCtx)
at Oracle.DataAccess.Client.ConnectionPool.CheckLifeTimeAndStatus(Oracle.DataAccess.Client.OpoConCtx ByRef, Boolean, Boolean ByRef, Int32, Boolean, Boolean)
at Oracle.DataAccess.Client.ConnectionPool.PutConnection(Oracle.DataAccess.Client.OpoConCtx ByRef, Boolean, Boolean, Boolean, Int32, Boolean, Boolean)
at Oracle.DataAccess.Client.ConnectionDispenser.Close(Oracle.DataAccess.Client.OpoConCtx ByRef, Boolean)
at Oracle.DataAccess.Client.OracleConnection.Close()
at Oracle.DataAccess.Client.OracleConnection.Dispose(Boolean)
at System.ComponentModel.Component.Finalize()

Cause

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.