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Blank Window Opens When Double Clicking on a Certain Privilege with Error: Node <ID> does not Exist in the Cache in Java Console (Doc ID 2707956.1)

Last updated on SEPTEMBER 04, 2020

Applies to:

Oracle Agile PLM Framework - Version 9.3.6.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to double click and open the privilege from Java Client, blank window opens.
See below error in the java console:

Error

Node <ID> does not exist in the cache. It may have been deleted already.



Steps

The issue can be reproduced at will with the following steps:

  1. Enable java console log
  2. Log into Java Client as admin user
  3. Goto Admin tab > Settings > User Settings > Privileges > Modify
  4. Search for the privilege
  5. Double click and open the privilege. Blank window opens
  6. See below error in the java console:
    Node <ID> does not exist in the cache. It may have been deleted already.
    Node <ID> does not exist in the cache. It may have been deleted already.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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