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Agile Application Server Log Shows DFW-40112: There was an error executing adrci commands; the following errors have been found "Cannot run program "adrci": error=2, No such file or directory" Message (Doc ID 2708353.1)

Last updated on SEPTEMBER 07, 2020

Applies to:

Oracle Agile PLM Framework - Version 9.3.6.0 and later
Information in this document applies to any platform.

Symptoms

Actual Behavior
When starting Agile application server on Fusion Middleware 12.2.1.4 environment under Linux 64 bit OS, the following error message appears on the application server log.

Error
oracle.dfw.impl.incident.DiagnosticsDataExtractorImpl <init>
SEVERE: failure initializing ADR
oracle.dfw.common.DiagnosticsException: failure loading adrci binary under Oracle Home "<Middleware Oracle_Home>/oracle_common/adr" and from the system path: null
Cause: DFW-40112: There was an error executing adrci commands; the following errors have been found "Cannot run program "adrci": error=2, No such file or directory"
Action: Ensure that command line tool "adrci" can be executed from the command line.
at oracle.dfw.impl.incident.ADRHelper.<init>(ADRHelper.java:282)
at oracle.dfw.impl.incident.DiagnosticsDataExtractorImpl.<init>(DiagnosticsDataExtractorImpl.java:187)
at oracle.dfw.spi.portable.PortableDiagnosticsFrameworkProvider.init(PortableDiagnosticsFrameworkProvider.java:400)
at oracle.dfw.framework.DiagnosticsFramework.<init>(DiagnosticsFramework.java:44)
at oracle.dfw.incident.IncidentDetectionLogFilter.<init>


Fact
1. Agile Web Client can be logged in without issues
2. On <Middleware Oracle_Home>/oracle_common/adr directory, running adrci returns following error :

bash-4.2$ ./adrci
./adrci: error while loading shared libraries: libclntsh.so.11.1: cannot open shared object file: No such file or directory


3. On <Middleware Oracle_Home>/oracle_common/adr directory, adrci executable is installed in 64 bit.

-bash-4.2$ file adrci
adrci: ELF 64-but LSB executable, x86-64, version 1 (SYSV), dynamically linked (uses shared libs), for GNU/Linux 2.4.0, not stripped


Steps
The issue can be reproduced at will with the following steps:
1. Start Agile application server


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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